We ordered a Bosch handheld vacuum cleaner using the Masons website on Black Friday. We received constant shipping updates of our order on whatsapp from Adnaan. Within two working days it arrived at our home. To Adnaan and Masons, we'd like to thank you for the fantastic customer service. We highly recommend Masons. Very well done.

Adnaan gave me great service. He couriered my dishwasher to Cape Town and stayed in contact with me, sent me a pic of the way bill so that when they phoned I knew what it was about.

Great experience. I’d been trying to source a SMEG hob in Cape Town. All of the major places quoted 4 month lead time. Found it at Masons (never heard of them) Sent an email to make sure it was actually available and received a response within 10 mins from Adnaan. Ordered and paid, WhatsApp 5 mins later confirming order, arrived 2 days later in Cape Town. And then received another WhatsApp from Adnaan to confirm I’d received it…excellent service from this crowd..full marks

November 2021. I dealt with Adnaan for a teppanyaki. They are almost impossible to find, but this company was recommended to me by my Kitchen installer - The Kitchen Studio. I believe that there were only two in the country - the other one being Loot.co.za. Not only were they R3000 cheaper! but the service I received was the best ever. I am not used to service as excellent as this in South Africa. Thank you!